Frequently asked questions
Yes. Not all research materials are listed online. Some items may be temporarily unavailable,
in limited supply, or reserved for specific research requests.
If you are looking for a specific peptide or research material that you cannot find on the website, please contact us via WhatsApp or Telegram. We can often help with special requests or project-based supply.
If you are looking for a specific peptide or research material that you cannot find on the website, please contact us via WhatsApp or Telegram. We can often help with special requests or project-based supply.
No. All Moleculon products are supplied strictly for laboratory and research purposes.
They are not intended for human consumption, medical applications, diagnostics or veterinary use.
Yes. Within the production chain, batches are analytically checked using established laboratory
techniques such as HPLC to verify identity and purity. Where available, additional information can be
provided on request.
Yes. Within the European Union, purchasing research chemicals is permitted for research purposes,
as long as they are not used for medical or consumptive applications. The buyer is responsible for
complying with national law and institutional guidelines.
No. Both research institutions and individual professionals can place orders,
provided that all materials are used exclusively for non-clinical research.
Orders are shipped within 1 business day.
Netherlands: typically 1–2 business days after dispatch.
EU: typically 3–5 business days after dispatch.
Netherlands: typically 1–2 business days after dispatch.
EU: typically 3–5 business days after dispatch.
Moleculon ships within the Netherlands and most EU countries. Destinations with elevated customs or
logistics risk are excluded. During checkout, only countries that can be served will be shown.
Yes. Once your order has been dispatched, you will receive a tracking link to follow the shipment.
All products are shipped in discrete, protective packaging designed to minimise impact and exposure.
No medical claims, treatment information or product documentation are included, only the ordered
research materials themselves.
Please contact us within 48 hours of receipt. In case of a damaged or incorrect shipment,
we will arrange an appropriate solution or replacement.
No. Due to the nature of research chemicals, we cannot accept returns or exchanges once an order has been
dispatched, unless there is an error or transport damage.
